suzanne sanchez
My app has stopped working. I go to click on the app it automatically goes right back to my phones home screen. I'm getting alerts for one camera. Those I can't even view to see what's going on. It was working just fine this morning. I've been with canary for well over 10 years if I am not mistaken. Really disappointed right now. There was recently an app update on 12/4. š
31 people found this review helpful
Hi Suzanne, we are sorry to hear that the app is not working as it should. Please update your Canary app to the latest version (7.5.1) to fix the problem. Should the issue persist after you've updated your app, please send us an email at support@canary.is so we can look into your case. Thank you!
Mithanelan
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Most recent update broke it. The app was already slow and buggy at times, but it's worse now. My phone says the app has bugs, so the app won't even open. And it's stuck on 'away' mode so I get more notifs than I like. Edit: January 5th, cannot access the app, or my account, and i have to manually change modes as it won't auto change anymore. What happened this time? -_-
12 people found this review helpful
Hi Mithanelan, we are sorry to hear that the app is not working as it should. Please send us an email at support@canary.is so we can look into your case. Thank you!
Ella P
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What is with these ads? Just went from bad to worse. I would not recommend these after being a huge supporter and recommending to many. They got greedy and charge for everything, these cameras are useless unless you want to pay for EACH! PREVIOUS REVIEW: 1 camera completely stopped working, won't connect, won't record movement when on anymore! These things are so useless, no longer getting push notifications all of a sudden for a while.
13 people found this review helpful
Hi Ella, we apologize for the adverts and will try to keep them from interfering with your experience. As you are a loyal customer, we want to make this process as easy and affordable as possible for you. If you are interested in signing up, please let us know via email at support@canary.is so we can share a special offer with you. Thank you!